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Mar 25, 2021

At NZ Compare we are passionate about empowering Kiwi’s to make fully informed choices - regardless of if you are a residential or business consumer. Take a sneak peek at the insights from our regular screening panel at Opinion Compare.

At NZ Compare we are passionate about fully informed choices. Whether that’s a fully informed choice for consumers looking for a better deal on broadband and power, or helping businesses make a fully informed choice, we know it’s hard when you have so much paperwork to contend with. As such, we are super interested in what Kiwis think, especially when it comes to their perspectives, switching behaviours and opinions.

We’d like to introduce Opinion Compare, the research arm of NZ Compare. Opinion Compare offers an independent and affordable way to deliver Kiwi opinions to NZ business decision makers. Through our research panel of New Zealanders, we can provide a range of insights. We’re passionate about creating a world where consumer opinions help shape and deliver better products and services for everyone.

Here’s a sneak peak from our regular screening panel

Here’s a sneak peak of some stats and figures from our regular questionnaire for new panel members (a sample of 475.)

When asked about their shopping intentions, we see a common desire to save money, more people shopping online, and an interest in shopping local.

  • 83 % of respondents are looking for ways to save money when shopping
  • 44% of respondents are agree that they are “shopping online more than I ever have”
  • 64% agree that they are “looking more than ever to shop local”

When thinking about the next 12 months respondents were generally positive about 2021 personally, for their job and for NZ:

  • 56% think that 2021 will be better than 2020 for them personally
  • 89% of Kiwis felt that their job would be better or about the same in 2021
  • 53% think 2021 will be better than 2020 for the NZ Economy
  • 55% think 2021 will be better than 2020 for NZ as a country

How likely are you to switch providers in the next 12 months?

 

NET UNLIKELY

Not Sure

NET LIKELY

Broadband

55%

21%

24%

Mobile Phone

70%

18%

12%

Gas

65%

22%

14%

Electricity

62%

18%

20%

Energy

59%

23%

18%

Health Insurance

71%

18%

11%

Car Insurance

68%

17%

15%

Home and Contents Insurance

66%

19%

16%

Life Insurance

64%

23%

13%

Home Loan

65%

21%

14%

Car Loan

69%

27%

4%

Credit Card

76%

15%

9%

When it comes to services like banks, essential services, etc – to what extent do you agree or disagree with the following statements

 

NET DISAGREE

Neither agree nor disagree

NET AGREE

It’s too much of a hassle to change providers

29%

20%

51%

I like to review plans I’m on every year

28%

25%

47%

There’s little difference in what’s on offer

28%

26%

45%

I’m guilty of thinking about changing providers but never following through

41%

24%

35%

I often visit comparison websites to check I’m on the best deal

24%

21%

55%

 

Learn more about Opinion Compare